The client is a Fortune 500 company and one of the largest Asia-based oil and gas exploration and production (E&P) company. The client's major products include petroleum, crude oil, natural gas, liquefied petroleum gas (LPG), kerosene and petrochemical feedstock. The company enjoys a dominant position in India with major share in crude oil & gas production.
The client has a large and complex data network & IT infrastructure. Increased usage and dependence on IT for the business had grown considerably over the years. Consequently, there was a need to ensure that management of end-to-end service levels was done effectively. Proven domain capability and service quality guarantees via a single window set up was thus the need of the hour.To download full case study, please fill in the form on the right column.